Refund Policy

Last Updated: May 13, 2026

Amazon Success Network / Ecom Success Network is operated by Pacific Prime LLC.

This Refund Policy applies to the Amazon FBA Coaching Program and any related coaching, education, community, digital program access, or related services provided by Amazon Success Network / Ecom Success Network.

By purchasing, accessing, or using the Program, you agree to this Refund Policy and any signed Amazon FBA Coaching Program Enrollment Agreement applicable to your enrollment. If there is any conflict between this Refund Policy and a signed Enrollment Agreement, the signed Enrollment Agreement will control.

1. All Sales Are Final Once Access Is Granted

All payments for the Program are final and non-refundable once Program access is granted, except where a refund is required by applicable law or expressly stated otherwise in a signed Enrollment Agreement applicable to your enrollment.

Because the Program includes digital education, coaching access, community access, proprietary materials, and immediate access to resources, no refunds or cancellations are provided after Program access has been granted.

2. When Program Access Is Considered Granted

Program access is considered granted once onboarding instructions, login details, platform invitations, community invitations, access links, or other access information are sent to your email, phone number, or account on record, whether or not you open, access, use, or participate in the Program.

A participant’s failure to access, use, attend, review, or participate in the Program after access is provided does not mean the Program was not delivered.

3. No Refunds Based on Results or Usage

No refunds will be provided if you do not complete the Program, attend calls, use the community, watch or review Program materials, implement or follow the training, open or maintain an Amazon Seller account, obtain ungating or other approvals, make sales, earn profit, or achieve any particular business or financial result.

The Program is educational in nature. Results are not guaranteed and depend on factors outside the Company’s control, including your effort, available capital, implementation, market conditions, competition, supplier access, Amazon policies, and other external circumstances.

4. Payment Plans and Third-Party Financing

Using a payment plan, installment option, or third-party financing provider such as Affirm, Afterpay, Klarna, Stripe, or a similar provider does not change this Refund Policy.

If you use a third-party financing or payment provider, your repayment obligations are governed by that provider’s terms. The Company may receive full or partial payment from the financing provider while you remain separately responsible for repayment to that provider under your separate agreement.

The Company does not control approval, denial, interest rates, fees, payment schedules, credit reporting, collections, servicing, disclosures, or other decisions made by third-party financing or payment providers.

5. Issues, Concerns, or Support Requests

If you have any issue, concern, access problem, billing concern, or complaint regarding the Program, you agree to contact the Company directly at:

support@ecomsuccessnetwork.com

Please allow at least seven (7) business days for the Company to respond and attempt to provide support or address the concern before initiating any payment dispute, chargeback, reversal, or claim.

6. Chargebacks and Payment Disputes

Unauthorized or improper chargebacks or payment disputes may result in suspension or termination of Program access while the matter is reviewed.

The Company reserves the right to contest any chargeback or payment dispute and to provide this Refund Policy, the signed Enrollment Agreement if applicable, proof of payment, proof of Program access, onboarding records, communication records, and other related evidence to the payment provider.

7. Contact

For refund policy questions, billing concerns, access issues, or support requests, contact:

support@ecomsuccessnetwork.com