Last Updated: May 13, 2026
Amazon Success Network / Ecom Success Network is operated by Pacific Prime LLC.
These Terms of Service (the “Terms”) govern your access to and use of the coaching and education services, programs, content, and websites provided by Amazon Success Network / Ecom Success Network (collectively, the “Company”). By purchasing, accessing, or using any coaching program, content, or related services (the “Program”), you agree to be bound by these Terms and by any signed Amazon FBA Coaching Program Enrollment Agreement (the “Enrollment Agreement”). If there is any conflict between these Terms and a signed Enrollment Agreement, the signed Enrollment Agreement will control.
If you do not agree with these Terms, do not purchase, access, or use the Program.
1. Overview
The Program is designed to provide education and general information about building and managing an Amazon FBA business and related e-commerce activities. These Terms apply to all Program participants, including purchasers, members, and users of any associated online portals, calls, communities, and resources, and should be read together with any applicable Enrollment Agreement you have signed.
Throughout these Terms, “you” and “participant” refer to the individual accessing or using the Program. If you purchase or access the Program on behalf of a business, you represent that you have authority to bind that business to these Terms, and “you” also refers to that business.
2. Educational Purpose Only
The Program, including all content, educational materials, videos, recordings, coaching calls, messaging, and community discussions, is provided for educational and informational purposes only.
The Company does not provide legal, accounting, tax, financial, investment, or other professional advice and does not act as your attorney, accountant, financial advisor, or other licensed professional.
Nothing in the Program should be interpreted as a substitute for professional advice from a licensed attorney, accountant, financial advisor, or other qualified professional who is familiar with your specific situation. You are solely responsible for consulting with appropriate professionals before making business, financial, legal, or tax decisions.
3. No Income or Results Guarantee
The Company does not guarantee that you will achieve any particular results, sales, or income by participating in the Program. Examples of results, earnings, or success stories, if shared, are for illustration only and are not typical or guaranteed.
Your results depend on many factors outside the Company’s control, including but not limited to your skills and experience, the amount of time and effort you invest, your business model and strategy, your financial resources, market conditions, competition, supplier relationships, platform policies, and other external circumstances.
You understand and agree that you assume all risk related to applying what you learn in the Program. You are solely responsible for your business decisions, actions, and outcomes, and the Company is not responsible for your decisions, actions, or results.
4. Program Enrollment & Access
When you enroll in or are granted access to the Program, the Company provides you with a personal, limited, non-exclusive, revocable, and non-transferable license to access and use the Program content for your own individual business and educational use, subject to these Terms, any applicable Enrollment Agreement, and any additional written terms for your specific offer.
The Program generally includes educational content, community access, and guidance related to Amazon FBA and related e-commerce topics. Depending on the current Program structure, this access may be delivered through modules, videos, live or recorded calls, community access, group support, platform invitations, onboarding instructions, access links, or related educational content. The specific features, duration of access, and level of support for your enrollment may also be described in the checkout page, order form, or Enrollment Agreement.
You agree that:
- Program access credentials (such as usernames and passwords) are for your personal use only.
- You will not share, sell, transfer, or otherwise provide your account or access credentials to any other person or entity.
- You are responsible for maintaining the confidentiality and security of your account and for all activity under your account.
- You will promptly notify the Company if you believe your account has been accessed without authorization.
The Company may suspend or terminate your access to the Program, in whole or in part, without refund, if it believes you have violated these Terms, the Enrollment Agreement, misused the Program, or engaged in behavior that harms other participants or the Company. Program access is considered granted once onboarding instructions, login details, platform invitations, or access links are sent to your email, phone, or account on record, whether or not you open or use them.
5. Payments & Billing
By purchasing the Program, you authorize the Company and its payment processors to charge your selected payment method for all fees associated with the Program, including any applicable taxes, in accordance with the pricing and payment terms presented to you at the time of purchase and/or in your Enrollment Agreement. You agree that you are responsible for ensuring that your chosen payment method can be validly charged for those amounts, unless you instead enter into a separate financing arrangement with a third-party provider as described in Section 6.
If your Program involves multiple payments, installments, or a subscription billed directly by the Company, you authorize recurring charges to your payment method for the duration of that plan or subscription. You agree to keep your billing information current, promptly update expired or replaced cards or payment methods, and pay all amounts due according to the agreed payment schedule.
If a payment billed directly by the Company is declined or cannot be processed, the Company may, without limiting other remedies, suspend or revoke your Program access until all amounts then due to the Company under your agreed payment terms are paid in full. You remain responsible for any unpaid amounts owed directly to the Company and for any fees charged by your bank or payment provider. This Section 5 addresses only amounts billed by or through the Company; any separate obligations you may have to a third-party financing provider are governed by your agreement with that provider and are addressed in Section 6.
6. Third-Party Financing
From time to time, you may have the option to use a payment plan, installment option, or third-party financing provider such as Affirm, Afterpay, Klarna, Stripe, or a similar provider to pay for the Program. If you use a third-party financing or payment provider, your repayment obligations are governed by that provider’s terms. Financing the Program does not change, override, or negate the Company’s refund policy once Program access is granted. The Company may receive full or partial payment for your Program enrollment from the financing provider, while you remain separately responsible for repayment to that provider. The Company does not control approvals, fees, payment schedules, credit reporting, collections, servicing, disclosures, or financing decisions.
7. Refund & Cancellation Policy
All payments for the Program are final and non-refundable once Program access is granted, except where a refund is required by applicable law or expressly stated otherwise in a signed Enrollment Agreement applicable to your enrollment. Program access is considered granted once onboarding instructions, login details, platform invitations, or access links are sent to your email, phone, or account on record, whether or not you open or use them. No refunds will be provided if you do not complete the Program, attend or participate in calls, use the community, watch or review Program materials, implement or follow the training, open or maintain an Amazon seller account, obtain ungating or other approvals, make sales, earn profit, or achieve any particular business or financial results.
Unauthorized or improper chargebacks or payment disputes may result in suspension or termination of Program access while the matter is reviewed. Before initiating any payment dispute, chargeback, reversal, or claim with a bank, card issuer, or payment provider, you agree to first contact support@ecomsuccessnetwork.com regarding the issue and allow the Company at least seven (7) business days to respond. The Company reserves the right to contest any chargeback or dispute and to provide these Terms, your Enrollment Agreement if applicable, and related evidence to the payment provider.
8. Participant Responsibilities
You are solely responsible for how you use the Program and for the outcomes of your decisions and actions. In particular, you agree that you are responsible for:
- Implementing and testing any strategies, methods, or ideas you learn.
- Conducting your own due diligence on products, suppliers, and business partners.
- Evaluating risks and deciding whether any approach is appropriate for your situation.
- Complying with all applicable laws, regulations, and rules in your jurisdiction and in any jurisdictions where you sell or operate.
- Complying at all times with Amazon’s terms of service, policies, guidelines, and other platform rules.
- Ensuring that you have sufficient capital and resources to support your business, including inventory, marketing, and operating expenses.
The Company is not responsible for any penalties, suspensions, account closures, legal claims, losses, or damages that may result from your business decisions or your failure to comply with laws, regulations, or platform policies.
9. Amazon & Third-Party Platform Disclaimer
The Company is an independent business and is not affiliated with, endorsed by, or sponsored by Amazon.com, Inc. or any of its affiliates or subsidiaries.
“Amazon” and “Amazon FBA” are registered trademarks or service marks of Amazon.com, Inc. or its affiliates. Any references to Amazon or Amazon FBA in the Program are for descriptive and educational purposes only. References to other platforms (such as Walmart, eBay, Shopify, or other marketplaces) are similarly for informational purposes only, and those platforms are not affiliated with, endorsing, or sponsoring the Company.
You are solely responsible for understanding and complying with all terms, policies, guidelines, and rules of Amazon and any other platform you use. The Company does not control and is not responsible for any actions taken by Amazon or other platforms, including account reviews, suspensions, terminations, warnings, or penalties.
10. Confidentiality & Intellectual Property; Program Materials
All Program content and materials, including but not limited to videos, recordings, written content, digital materials, community content, coaching call content, downloads, and resources made available by the Company, are owned or licensed by the Company and are protected by copyright, trademark, and other intellectual property laws.
Subject to your compliance with these Terms and any applicable Enrollment Agreement, the Company grants you a personal, limited, non-exclusive, non-transferable license to access and use the Program materials for your own internal business and educational use only.
You agree that you will not, without the Company’s prior written permission: reproduce, distribute, share, sell, license, publish, display, perform, modify, create derivative works from, or otherwise use any Program materials for any commercial purpose, for redistribution, or for the benefit of any third party; or provide your access credentials to any other person or entity or otherwise allow any third party to access the Program using your account.
In any community spaces, coaching calls, or group discussions, participants may share personal information, strategies, or business details. You agree to keep such information confidential and not to disclose or misuse other participants’ information outside of the Program environment.
11. Community Guidelines & Conduct
The Program may include access to online communities, group chats, live calls, or similar spaces (collectively, the “Community”). These spaces are intended to be supportive, professional environments.
You agree to:
- Treat all participants, mentors, and team members with respect.
- Communicate in a professional, constructive manner.
- Refrain from harassment, bullying, hate speech, discriminatory language, or abusive behavior of any kind.
- Refrain from spamming, soliciting, or promoting unrelated products or services.
- Refrain from sharing offensive, illegal, or inappropriate content.
The Company reserves the right, in its good-faith and reasonable discretion, to remove posts or content, restrict or terminate your access to the Community, or remove you from the Program entirely, without refund, if you violate these rules, the Enrollment Agreement, or otherwise disrupt the Community experience for others. Good-faith questions, complaints, or support requests made through the support channels described in these Terms will not, by themselves, be treated as misconduct solely because you are dissatisfied with your results or experience.
12. Program Changes & Availability
The Company may update, modify, or discontinue portions of the Program, Community, or content at any time. This may include adding, removing, or changing modules, call schedules, features, or resources.
The Company may also revise pricing, bonuses, and features for new participants at any time. Such changes generally will not affect pricing already agreed for your current Program term, but future renewals or new purchases may be subject to new pricing and terms.
While the Company aims to provide reliable access, there may be occasional downtime, interruptions, or technical issues. The Program is provided on an “as available” basis, and the Company is not liable for delays, interruptions, or data loss due to factors beyond its reasonable control. The Company will make commercially reasonable efforts to maintain the core educational purpose of the Program even if specific materials, platforms, calls, coaches, resources, or features change over time.
13. Limitation of Liability & Indemnification
To the maximum extent permitted by law, the Program is provided “as is” and “as available,” and the Company disclaims all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
To the maximum extent permitted by law, in no event will the Company, its owners, employees, contractors, or affiliates be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, data, or goodwill, arising out of or in connection with your use of or inability to use the Program, even if the Company has been advised of the possibility of such damages.
To the extent any liability is found, the Company’s total aggregate liability for any claim arising out of or relating to the Program or these Terms will be limited to the amount you actually paid to the Company for the specific Program giving rise to the claim.
You agree to indemnify, defend, and hold harmless the Company and its owners, employees, contractors, and affiliates from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to your use of the Program, your breach of these Terms or any applicable Enrollment Agreement, or your violation of any law, regulation, or third-party rights.
14. Governing Law & Dispute Resolution
These Terms and any dispute arising out of or relating to the Program or the relationship between you and the Company will be governed by and construed in accordance with the laws of Florida, unless another governing law is required by applicable law or specified in a signed Enrollment Agreement.
Before initiating any formal legal action, payment dispute, chargeback, reversal, or other formal claim, you agree to first attempt to resolve the issue informally by contacting support@ecomsuccessnetwork.com and providing a brief written description. The Company will have at least seven (7) business days to respond.
If a dispute arises and is not resolved informally within the period described above, you and the Company may pursue any dispute resolution process permitted by applicable law or any signed Enrollment Agreement, which may include negotiation, mediation, arbitration, or court proceedings in the governing jurisdiction. To the extent there is any conflict between these Terms and a signed Enrollment Agreement applicable to your enrollment, the Enrollment Agreement will control to the extent of the conflict.
15. Contact & Support
If you have questions about the Program or these Terms, or if you wish to provide notice under these Terms, you may contact the Company at:
Email: support@ecomsuccessnetwork.com
By purchasing, accessing, or using the Program, you acknowledge that you have read, understood, and agree to these Terms and any signed Program Enrollment Agreement applicable to your enrollment.
Ecom Success Network 